Patient Care Coordinator (Brandon)

Shady Grove Fertility • Brandon, FL

11d • Onsite

About The Position

US Fertility is hiring a Patient Care Coordinator for Shady Grove Fertility in Brandon, Florida. The role supports the clinical care of fertility patients and provides patient and couple counseling, procedure teaching, physician orders and instructions, and pre- and post-operative education. The coordinator creates a compassionate environment by providing emotional and psychological support to patients and their families, works independently to help achieve program goals, and promotes excellent customer service. The schedule is Monday through Friday, 7:00 AM to 4:00 PM.

Requirements

• High school diploma or GED.
• At least one year of prior healthcare experience and familiarity with medical terminology.
• Excellent oral and written communication, interpersonal, and customer service skills.
• Ability to work autonomously and in a team environment.
• Strong attention to detail and demonstrated follow-through.
• Comfort with computer applications, with accuracy and speed in data entry.

Responsibilities

• Assist with the clinical care of fertility patients.
• Provide patient and couple counseling and procedure teaching.
• Communicate physician orders and instructions.
• Provide pre- and post-operative education.
• Provide emotional and psychological support to patients and their families.
• Work independently to help assure program goals are achieved.
• Support and promote excellence in customer service.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off
• Paid holidays
• Paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED