Patient Care Coordinator (Brandon)
About The Position
US Fertility is hiring a Patient Care Coordinator for Shady Grove Fertility in Brandon, Florida. The coordinator assists with the clinical care of fertility patients and supports patients and their families throughout their care. The role includes counseling patients and couples, teaching about procedures, communicating physician orders and instructions, and providing pre- and post-operative education. The coordinator also provides emotional and psychological support, works independently to help achieve program goals, and promotes excellent customer service. The schedule is Monday through Friday, 7:00 AM to 4:00 PM.
Requirements
- High school diploma or GED.
- At least one year of prior experience in healthcare and familiarity with medical terminology.
- Excellent oral and written communication, interpersonal, and customer service skills.
- Ability to work autonomously and in a team environment.
- Strong attention to detail and demonstrated ability to follow through.
- Comfort with computer applications; accurate and fast data entry is required.
Responsibilities
- Assist with the clinical care of fertility patients.
- Provide patient and couple counseling and procedure teaching.
- Communicate physician orders and instructions.
- Provide pre- and post-operative education.
- Provide emotional and psychological support to patients and their families.
- Work independently to help assure program goals are achieved.
- Support and promote excellence in customer service.
Benefits
- Medical, dental, and vision insurance for full-time employees.
- 401(k) with company match.
- Tuition assistance and professional development support.
- Performance-based bonus opportunities.
- Generous paid time off and paid holidays.
- Paid parental leave.
- Life and disability benefits.
- Fertility Discount Program.
- Employee wellness and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
