Patient Care Coordinator - Part Time
About The Position
At Fusion Physical Therapy Partners, we believe that great things happen when we work together. We are a network of New England-based private practices committed to excellence and driven to continually innovate and improve. We’re reshaping the future of physical therapy and setting new standards for patient care and clinic success. CPTE, a proud member of Fusion Physical Therapy Partners, is seeking a highly motivated and detail-oriented individual to join our Manchester, NH clinic as a Part Time Patient Care Coordinator! Hours needed: Monday Wednesday Thursday 2pm-7pm, Tuesday and Friday 12pm-530pm. At CPTE, we do more than just care for our patients—we care for our team. As a PT-owned practice, we’ve spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive.
Requirements
- High school diploma or equivalent.
- Strong computer skills.
- Valid driver's license.
- Ability to work flexible afternoon and evening shifts.
- Attention to detail and ability to handle sensitive patient information confidentially.
Nice To Haves
- Previous experience in a receptionist or customer service role is preferred but not required.
- Excellent organizational skills with the ability to multi-task, prioritize tasks, and ensure a smooth front desk operation.
- Strong communication skills, both written and verbal, to interact professionally with patients and internal staff.
- Excellent phone etiquette and strong interpersonal skills.
Responsibilities
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer incoming phone calls and route them to the appropriate staff members efficiently.
- Schedule appointments, verify insurance information, and assist with patient registration.
- Maintain patient records and ensure accuracy of information in our computer systems.
- Coordinate with therapists and clinicians to manage patient appointments effectively.
- Handle payment processing and insurance-related inquiries with accuracy and confidentiality.
- Maintain knowledge of clinic services and programs to answer patient inquiries effectively.
- Demonstrate excellent time management skills to handle multiple tasks simultaneously.
Benefits
- 3 weeks of accumulated paid time off in your first year
- 6 paid holidays
- 401(k)
- medical, dental, and vision insurance
- short- and long-term disability coverage
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
