Patient Care Coordinator

Specialty1 Partners•Ukiah, CA

22d•$19 - $28

About The Position

Santa Rosa Endo - Ukiah is seeking a part-time Patient Care Coordinator for its busy specialty dental practice. The role handles administrative and front-office duties and helps provide an exceptional experience for patients and visitors. The coordinator serves as a welcoming first point of contact, provides accurate information, responds to complaints, maintains records and files, and helps coordinate other office responsibilities as needed. The position is based at 723 S Dora St, Ukiah, CA 95482. The stated base pay range is $19–$28 USD. Specialty1 Partners is the direct employer of non-clinical employees; clinical employees are employed by the applicable practice entity. The posting describes the role as administrative/front-desk work and notes that the practice values a diverse, respectful workplace and supports ongoing learning and team members’ lives at home and at work.

Requirements

At least 1 year of experience as a front desk representative.
Marketing experience.
Familiarity with office machines such as fax machines and printers.
Strong communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Customer service orientation.
High school diploma.
Desire to help patients.
Ability to sit and stand for extended periods.
Ability to operate standard office equipment.
Ability to assist patients safely in and out of chairs or treatment areas.
Ability to maintain clinical positioning for extended periods.
Ability to work around medical equipment and instruments.
Ability to adhere to OSHA and infection-control standards.
Ability to perform repetitive hand and wrist movements.
Ability to respond quickly in emergency situations.

Responsibilities

Welcome patients to the dental office.
Maintain accurate patient records.
Answer incoming calls, redirect calls, or take messages.
Check, sort, and forward emails.
Keep records and files updated.
Keep the front desk tidy and presentable, with necessary supplies such as pens, forms, and paper.
Help facilitate or coordinate other office responsibilities as needed.
Provide accurate information and address complaints to help patients and visitors feel comfortable and valued.