Patient Care Coordinator

US Physical Therapy • Spring Hill, TN

2h

About The Position

The Patient Care Coordinator facilitates health care delivery through customer service, administrative tasks, and assistance with patient care. As the first point of contact for patients and customers, this role serves as the voice and face of STAR Physical Therapy.

The coordinator helps maintain a pleasant, consistent flow in daily clinic operations by providing excellent customer service and communicating effectively with employees, physician offices, patients, and insurance companies. The role also maintains orderly treatment, reception, and storage areas.

Requirements

• High school diploma or equivalent.
• At least 1 year of medical office receptionist experience.
• Proficiency with Microsoft Office.
• General familiarity with Electronic Medical Record software.
• Understanding of medical insurance verification and authorization.
• Excellent verbal and written communication skills.

Nice To Haves

• Knowledge of Raintree.

Responsibilities

• Facilitate health care delivery through customer service, administrative tasks, and assistance with patient care.
• Serve as the first point of contact for patients and customers.
• Help maintain a pleasant and consistent flow in daily clinic operations.
• Communicate effectively with fellow employees, physician offices, patients, and insurance companies.
• Maintain orderly treatment, reception, and storage areas.

Benefits

• Bonus Rewards Program.
• Medical, dental, vision, and basic life/AD&D insurance.
• Flexible Spending Accounts.
• Health Savings Accounts.
• Generous paid time off.
• Six paid holidays.
• 401(k) matching.
• Supplemental life, short-term, and long-term disability insurance.
• Health and Wellness Program.
• Gym membership discounts.
• Employee Assistance Program.
• Voluntary benefits, including Critical Illness, Accident, Hospital Indemnity, and ID Watchdog.
• Flexible scheduling.
• Community engagement through volunteering, mission trips, and philanthropy.
• Team events, including Fun Runs, book clubs, and Team Trivia Night.
• Partnerships with local high school athletic teams.
• Investment from a company that wants employees to succeed and thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED