Patient Care Coordinator
Beltone•Sierra Vista, AZ
•Onsite
About The Position
Beltone Arizona is a Private Hearing Healthcare practice located in Prescott. Seeking to hire a sales driven and motivated individual to manage the front office, create appointment opportunities through internal prospecting and outreach, assist the provider with helping patients, and represent our practice with professionalism.
Requirements
- Understanding of current marketing promotions
- Willingness to make extensive outbound dials
- Strong interest in patient care and hearing health
- High School Diploma or GED
- At least one year of front office experience
- Exceptional professionalism, strong verbal and written communication skills
- Outstanding planning and organizational skills
- Superior multi-tasking and strong time management ability
- Ability to work independently
Nice To Haves
- Understanding of current HIPAA laws is a plus
- Telemarketing and inside sales experience a plus
Responsibilities
- Promote sales by actively attracting new patients to the office
- Confer with incoming patients to generate referrals for patient hearing health outreach
- Act as first point of contact for incoming patients; troubleshoot minor hearing aid issues
- Clean and service hearing aids when the provider is unavailable
- Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software
- Execute routine bank deposits and credit transactions; manage petty cash account
- Maintain weekly sales reports
- Package and ship supplies and equipment
- Determine specific patient insurance coverage by working directly with insurance companies
- Assist patients with qualifications for credit application as needed
- Order and maintain appropriate and approved office supplies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
