Patient Care Coordinator Home Health

Compassus•Austin, TX

23h

About The Position

The Patient Care Coordinator models Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and promotes the Compassus philosophy, using the 6 Pillars of Success as a foundation. The role upholds the Code of Ethical Conduct and promotes positive working relationships across the company, among departments, and with external stakeholders. Its primary function is to schedule patient services and coordinate with staff. The coordinator schedules and documents patient services, helps coordinate care with management and the patient's interdisciplinary team, and communicates with patients, staff, healthcare professionals, and referral sources. The role also responds professionally and creatively to agency and patient needs, performs on-call duties as assigned, and undertakes other assigned duties.

Requirements

High school diploma or GED.
Ability to perform basic arithmetic with whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Ability to read and interpret business and professional materials, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Strong written and verbal communication skills, including the ability to present information and respond to questions.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace the integrated healthcare at home philosophy.

Nice To Haves

Experience with patient scheduling.
Prior customer service experience.

Responsibilities

Schedule patient services and appropriately document patient schedules in a timely manner.
Participate in coordinating care with management and the patient interdisciplinary team.
Communicate effectively with patients, staff members, other healthcare professionals, and referral sources.
Respond to agency and patient needs in a professional and creative manner.
Perform on-call responsibilities as assigned.
Perform other duties as assigned.
Model Compassus values and promote its philosophy and 6 Pillars of Success.
Uphold the Code of Ethical Conduct and promote positive working relationships within the company and with external stakeholders.