Patient Care Coordinator

Imagen Dental Partners•Rochester, MN

About The Position

Blue Sky Dental in Rochester, Minnesota, is seeking a dynamic Dental Treatment Coordinator to collaborate with its team and support patients’ dental health and smiles in a state-of-the-art practice. The role focuses on welcoming patients, coordinating schedules, helping patients understand and maximize their dental insurance benefits, and supporting claims and records management. The practice describes its team as generous, positive, and kind, and aims to provide a relaxing, compassionate patient experience. The schedule is Monday through Thursday, 8:00 a.m. to 5:00 p.m., with Fridays off and no weekends. Compensation starts at $24 per hour, based on experience. The employer offers a benefits package that includes a 401(k) with matching, paid time off and holidays, medical, vision, life, and disability plans, wellness programs, and additional benefits and perks for employees, their families, and pets. The employer states a commitment to inclusion and equal employment opportunity, without discrimination based on protected characteristics under applicable federal, state, and local laws.

Requirements

  • At least one year of experience working in a dental office.
  • Strong technical expertise in dental insurance benefits.

Nice To Haves

  • Experience presenting dental treatment plans.
  • Experience with dental software such as Dentrix.
  • Strong knowledge of dental operations.

Responsibilities

  • Meet and greet patients as the number one priority.
  • Develop productive schedules.
  • Demonstrate an understanding of insurance benefits.
  • Educate patients about their benefits and how to maximize them in an easy-to-follow way.
  • Communicate with insurance companies to follow up on claims and ensure collections.
  • Manage patient documents and records.
  • Process and complete claim forms.
  • Engage and foster patients through a positive experience.

Benefits

  • 401(k) with matching
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Vision insurance
  • Life insurance
  • Disability plans
  • Wellness programs
  • Additional benefits and perks for employees, their families, and pets
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