Patient Care Coordinator/Weekend

CenterWell•Charlotte, NC

About The Position

The Patient Care Coordinator works as part of the local sales team and reports to a Market Executive of Sales. The role coordinates care from referral sources in the territory, conducts Welcome/What to Expect calls to new patients, and supports operations teams by ensuring they have the resources, information, and coordination needed for a successful start of care. This is a patient-facing position and is part of Humana’s tuberculosis (TB) screening program; selected candidates must be screened for TB. The position requires an active RN or LPN license in North Carolina. The stated schedule is Saturday and Sunday, approximately 8:00 a.m. to 5:00 p.m., plus one hour on Monday morning. Scheduled weekly hours are listed as 1.

Requirements

  • Active RN or LPN license in the state of North Carolina.
  • LPN, LVN, or RN license is required.
  • Knowledge of governmental regulations and Medicare eligibility requirements.
  • Comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
  • Must be screened for tuberculosis (TB) if selected for this patient-facing role.

Nice To Haves

  • Three years of clinical experience is preferred.

Responsibilities

  • Coordinate care from referral sources in the territory.
  • Conduct Welcome/What to Expect calls to new patients.
  • Support operations teams by ensuring they have the resources, information, and coordination needed to achieve a successful start of care.

Benefits

  • Paid time off
  • 401(k) retirement savings plan
  • Employee assistance program
  • Business travel and accident benefits
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