Patient Care Coordinator

THE PHYSICAL THERAPY INSTITUTE INC•McKees Rocks, PA

89d•Onsite

About The Position

The Patient Care Coordinator works at a private practice outpatient physical therapy facility. The role supports day-to-day administrative operations, including scheduling patients, collecting copays, assisting with key metric spreadsheets, and cleaning, filing, and scanning. Comfort with technology is important for learning the facility’s electronic medical record (EMR) and daily systems. Experience with medical insurance or physical therapy is helpful. This is a full-time, in-person position at the PA Robinson location in McKees Rocks, Pennsylvania. The schedule is Monday through Friday, with an expected 35–40 hours per week. The position is listed as a day shift.

Requirements

Attention to detail, including mathematical and data-processing ability.
Data-processing proficiency, including practice management software and Microsoft Word.
Written, verbal, and general interactive communication skills.
Organizational skills, including priority setting, file maintenance, and report generation.
High school education or equivalent skills and aptitude.
Basic computer courses or equivalent preparation.
Comfort with technology to transition to the facility’s EMR and daily systems.
Ability to meet the stated physical demands: routinely sit for 1–2 hours uninterrupted; occasionally lift light loads of 5–10 pounds; routinely bend and reach for office duties; routinely walk to access other personnel; and routinely view a monitor and use a keyboard for more than one hour.

Nice To Haves

Business school graduate preferred.
Medical or business office front desk management experience is desirable but not required.
Insurance industry claims processing or management experience is desirable but not required.
Experience with medical insurance or physical therapy is helpful.