Patient Care Coordinator (Outpatient) - Medical Oncology (Per Diem, Day Shift)

Adventist Health•Bakersfield, CA

18h•Onsite

About The Position

The Patient Care Coordinator works in an outpatient Medical Oncology location, coordinating admitting and clerical duties to support efficient patient processing and scheduling. The role communicates with patients and visitors to promote satisfaction and quality of care. Duties include greeting and assisting patients, processing physicians’ orders, managing records and departmental information, coordinating appointments, and providing administrative support. Associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Requirements

High school education/GED or equivalent preferred.
Associate’s or technical degree in business, healthcare, or computer science, or an equivalent combination of education and related experience, preferred.
Receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education/GED or equivalent.
Associate’s or technical degree in business, healthcare, or computer science, or an equivalent combination of education and related experience.

Responsibilities

Greet, receive, and escort patients and visitors, and notify necessary personnel of their arrival.
Answer multiple phone lines and the intercom, communicate appropriately, and respond to complaints and requests.
Receive, interpret, verify, and process physicians’ orders.
Admit and discharge daily patients and create charts.
Provide clerical support for departmental meetings, projects, and activities.
Complete and forward required information, charts, records, and documents; request previous patient records as needed.
Maintain department records, reports, and statistics.
Order and maintain an adequate inventory of office supplies and equipment.
Identify patients’ insurance status and benefits; identify and collect co-payments and limits of services.
Provide appropriate forms to billing and other departments and assist with maintaining hospital forms.
Perform confidential clerical duties, including data entry, obtaining signatures on documents and consent forms, filing, and answering phones.
Help schedule patient appointments and obtain billing, insurance, and other demographic information.
Inform patients of examination preparations and remind them at appointment confirmation.
Schedule appointments and make reservations for departmental classes, programs, and in-services.
Keep waiting rooms neat, clean, and organized, and communicate with people waiting.
Monitor panels for alarms and report them to the appropriate department.
Provide coverage or assistance as needed to maintain departmental quality standards.
Compile information for reports, manuals, handouts, and meetings.
Assist with research and provide administrative support to special projects.
Perform other job-related duties as assigned.