Patient Care Coordinator (Outpatient) - Medical Oncology (Per Diem, Day Shift)

Adventist Health•Bakersfield, CA

14h•$25 - $30

About The Position

The Patient Care Coordinator performs admitting and clerical duties to support efficient patient processing and scheduling in an outpatient medical oncology department. The role communicates with patients and visitors to promote satisfaction and quality of care, and provides administrative and clerical support for departmental operations.

Requirements

High school education, GED, or equivalent is preferred.
An associate's or technical degree in business, healthcare, or computer science, or an equivalent combination of education and related experience, is preferred.
Receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education, GED, or equivalent.
Associate's or technical degree in business, healthcare, or computer science, or an equivalent combination of education and related experience.

Responsibilities

Greet, receive, and escort patients and visitors, notify personnel of their arrival, answer phone lines and intercom, and respond appropriately to requests and complaints.
Receive, interpret, verify, and process physicians' orders; admit and discharge daily patients; and create patient charts.
Complete and forward required information, charts, records, and documents; request prior patient records; and maintain departmental records, reports, and statistics.
Order and maintain office supplies and equipment inventory.
Identify patients' insurance status and benefits, collect co-payments, and determine service limits.
Provide forms to billing and other departments and assist with maintaining hospital forms.
Perform confidential clerical duties, including data entry, obtaining signatures on documents and consent forms, filing, and answering phones.
Help schedule patient appointments and obtain billing, insurance, and demographic information.
Inform patients about examination preparations and remind them of preparations during appointment confirmations.
Schedule appointments and make reservations for departmental classes, programs, and in-services.
Keep waiting rooms neat, clean, and organized; communicate with people waiting; and monitor alarm panels and report alarms to the appropriate department.
Provide coverage or assistance as needed to maintain departmental quality standards.
Compile information for reports, manuals, handouts, and meetings; provide clerical support for departmental meetings and activities; and assist with research and special projects.
Perform other job-related duties as assigned.