Patient Care Coordinator
About The Position
Jansen Optical is seeking a warm, organized, patient-focused Patient Care Coordinator to serve as the heartbeat of the front desk. The coordinator is the first point of contact for patients and helps provide a seamless, personal experience from check-in through check-out. The role is based at Jansen Optical at 2407 South Congress Ave, Suite 100A, Austin, Texas. The position is scheduled Monday through Friday, with occasional Saturdays. Employees who work a Saturday receive a day off during the week. The employer offers a competitive, guaranteed hourly rate and benefits, and is willing to train the right candidate. The workplace is described as supportive, collaborative, compassionate, and fast-paced, with opportunities for career growth and promotion from within.
Requirements
- At least one year of customer service experience.
- Excellent communication skills and a friendly, professional demeanor.
- Comfort with computers and the ability to learn new systems quickly.
- A team-player attitude, positivity, and strong organizational skills.
Nice To Haves
- Healthcare or optical experience is a bonus.
Responsibilities
- Answer the phone and help patients with scheduling and questions.
- Greet and check in patients professionally and warmly.
- Keep front desk operations running smoothly.
- Support patient flow through multitasking and effective time management.
Benefits
- Medical, vision, and dental benefits
- Paid time off
- Holiday pay
- 401(k) with employer match
- Career growth opportunities and support for career development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
