Patient Care Coordinator

Ivy Rehab•New York, NY

22d•$22 - $24

About The Position

The Patient Coordinator is the first point of contact for patients and helps deliver a welcoming, organized, and efficient clinic experience. The role supports front-office operations, including patient registration, scheduling, and other administrative tasks, to coordinate care between patients and the clinical team. It also supports clinic workflows by maintaining accurate patient records, managing appointments, and providing excellent customer service to patients and families. The position is full-time and located in New York, NY. The listed compensation range is $22.00–$24.00 per hour. Ivy Health provides physical therapy, occupational therapy, speech therapy, and applied behavior analysis services. The company describes a culture centered on authenticity, inclusion, growth, community, teamwork, serving others, and progress for patients and families.

Requirements

Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Strong time-management skills and ability to multitask in a fast-paced environment.
Self-motivation and a drive to exceed patient expectations.
Adaptability and a positive attitude when workloads fluctuate.
Eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

Two or more years of administrative experience in a healthcare setting is preferred.

Responsibilities

Serve as the first point of contact for patients.
Support front-office operations, including patient registration and scheduling.
Complete other administrative tasks to coordinate between patients and the clinical team.
Maintain accurate patient records and manage appointments.
Provide excellent customer service to patients and families.
Support clinic workflows and contribute to a welcoming, organized, and efficient clinic experience.