Patient Care Coordinator

Pinnacle GI Partners • East Lansing, MI

26d • $20 • Onsite

About The Position

Pinnacle GI Partners is hiring a Patient Care Coordinator for its East Lansing, Michigan office. The role guides patients through their care journey by coordinating procedures, answering questions, and supporting a smooth patient experience. The coordinator schedules GI procedures and diagnostic testing, coordinates provider schedules and appointment changes, assists patients with procedure preparation, tracks scheduled testing and follow-up, and communicates with patients, providers, and healthcare facilities. The position is full-time, Monday through Friday, with no nights or weekends, and pays from $20.00 per hour.

Requirements

• High school diploma or GED.
• 1–3 years of healthcare customer service experience.
• Strong computer and EMR skills.
• Excellent communication and organizational abilities.
• Ability to multitask and manage competing priorities.
• Ability to successfully pass a background check and drug screening.

Nice To Haves

• Prior patient scheduling or procedure scheduling experience.

Responsibilities

• Schedule GI procedures and diagnostic testing.
• Coordinate provider schedules and appointment changes.
• Assist patients with procedure preparation and questions.
• Track scheduled testing and ensure timely follow-up.
• Communicate with patients, providers, and healthcare facilities.
• Help patients feel informed, supported, and confident throughout their care.

Benefits

• Paid holidays and floating holidays.
• Paid time off.
• Medical, dental, vision, life, and disability benefits.
• 401(k) with company match.
• Training and growth opportunities.
• Supportive, patient-focused team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED