Patient Care Coordinator

Keplr Vision•Grants Pass, OR
•Onsite

About The Position

Eye Care Group of Southern Oregon is hiring a part-time Patient Care Coordinator in Grants Pass. This customer-facing role is the first point of contact for patients and focuses on providing a welcoming atmosphere and attentive service. The schedule is 30 hours per week, tentatively Monday through Friday from 11 a.m. to 5 p.m. The employer is willing to train the right person.

Requirements

  • At least 1 year of customer service experience.
  • Strong communication skills and the ability to interact with patients professionally and courteously.
  • Basic computer skills and the ability to learn new systems quickly.
  • A positive, can-do attitude and the ability to stay organized under pressure.

Nice To Haves

  • Healthcare experience is a plus, but is not required.

Responsibilities

  • Answer phone calls and assist patients with scheduling and inquiries.
  • Greet and check in patients in a warm and professional manner.
  • Handle front desk tasks efficiently and with attention to detail.
  • Help maintain smooth patient flow through time management and multitasking.

Benefits

  • Career growth opportunities and a path for advancement.
  • Opportunities to move into leadership roles or specialize in other areas of healthcare.
  • A supportive, team-oriented environment where contributions are valued and growth is encouraged.
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