Patient Care Coordinator

Specialty1 Partners•Norwalk, CT

22d•$25 - $30•Onsite

About The Position

Endodontic Associates of Norwalk is seeking a Patient Care Coordinator for its busy specialty dental practice. The role handles administrative and front-office duties and helps provide an exceptional experience for patients and visitors. The coordinator welcomes patients, manages records and communications, keeps the front desk organized, and helps facilitate other office responsibilities as needed. The position is open to full-time or part-time workers.

Requirements

At least 6 years of proven experience as a front desk representative, agent, or in a relevant position.
Familiarity with office machines such as fax machines and printers.
Strong communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Customer service orientation.
High school diploma.
Desire to help patients.
Ability to sit and stand for extended periods.
Ability to operate standard office equipment.
Ability to assist patients safely in and out of chairs or treatment areas.
Ability to maintain clinical positioning for extended periods.
Ability to work around medical equipment and instruments.
Ability to adhere to OSHA and infection control standards.
Ability to perform repetitive hand and wrist movements.
Ability to respond quickly in emergency situations.

Responsibilities

Welcome patients to the dental office and help them feel comfortable and valued.
Maintain accurate patient records and update records and files.
Answer incoming calls, redirect calls, and take messages.
Check, sort, and forward emails.
Keep the front desk tidy and presentable, with necessary materials available.
Help facilitate and coordinate other office responsibilities as needed.
Provide accurate information and address complaints.