Patient Care Coordinator

Providence • Missoula, MT

9d

About The Position

Patient Care Coordinators provide receptionist and skilled clerical support to PMG physician offices. Duties include obtaining patient demographic and insurance information, verifying insurance, explaining hospital forms and policies, obtaining signatures, discussing financial responsibilities, collecting payments, and initiating the appropriate episode of care. The coordinator processes required patient information according to departmental and interdepartmental policies and procedures while following the patient-focused admissions process. Other duties may include filing, keyboarding, and answering phones. The role requires working effectively and calmly amid frequent interruptions in a fast-paced environment and obtaining information accurately and on time.

The position is with Providence St. Patrick Hospital. Providence describes its culture as patient-focused, whole-person care built on understanding, commitment, and mutual respect, and says it aims to empower caregivers. Providence also describes its benefits as supporting employees and their families in staying well, growing professionally, and achieving financial security.

Requirements

• Customer service-related experience.

Nice To Haves

• Six months of office experience; medical office experience preferred.
• Six months of experience with Electronic Medical Records.

Responsibilities

• Obtain patient demographic and insurance information and verify insurance.
• Explain hospital forms and policies and obtain required signatures.
• Discuss patients’ financial responsibilities and collect payments.
• Initiate the appropriate episode of care.
• Process patient information according to departmental and interdepartmental policies and procedures and the patient-focused admissions process.
• Perform other assigned duties, including filing, keyboarding, and answering telephones.
• Obtain information accurately and in a timely manner.
• Work effectively and calmly in a fast-paced environment with frequent interruptions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed