Patient Care Coordinator

Specialty1 Partners • White Plains, NY

27d • $25 - $30

About The Position

Westchester Implant and Oral Surgery Group is seeking a Patient Care Coordinator for its busy specialty dental practice. This role handles administrative and front-office duties and helps provide an exceptional experience for patients and visitors. The coordinator makes a positive first impression, responds to complaints and questions with accurate information, and helps guests feel comfortable and valued. The position also supports other office responsibilities as needed.

Requirements

• 1–2 years of proven experience in a dental front-office role.
• Marketing experience.
• Familiarity with office machines, such as fax machines and printers.
• Strong communication and people skills.
• Good organizational and multitasking abilities.
• Problem-solving skills.
• Customer-service orientation.
• High school diploma.
• Desire to help patients.

Responsibilities

• Welcome patients to the dental office.
• Maintain accurate patient records.
• Answer incoming calls, redirect calls, and take messages.
• Check, sort, and forward emails.
• Keep records and files updated.
• Keep the front desk tidy and presentable, with necessary supplies such as pens, forms, and paper.
• Help facilitate and coordinate other office responsibilities as needed.
• Respond to complaints and provide accurate information to patients and visitors.

Benefits

• BCBS medical and dental insurance options
• VSP vision coverage
• Complimentary life insurance policy for the employee
• Short-term and long-term disability coverage
• Pet insurance coverage
• 401(k) plan with matching options
• HSA/FSA account access
• Identity theft protection
• Legal services package
• Hospital, accident, and critical care coverage
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED