Patient Care Coordinator - Staffing

Providence • Medford, OR

1d

About The Position

The Patient Care Coordinator is the first point of contact for patients and visitors, providing excellent customer service in person and by phone. The coordinator acts as a liaison between patients and providers throughout the administrative flow of the patient experience. This role performs core front- and back-office duties with increased independence and demonstrated proficiency, and typically supports or independently handles routine and basic healthcare services to help ensure smooth clinic operations in support of patients and their families. The position is with Providence Medical Group South, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Requirements

• At least 1 year of experience in a medical or healthcare setting.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact for patients and visitors, providing customer service in person and by phone.
• Act as a liaison between patients and providers throughout the administrative flow of the patient experience.
• Perform core front- and back-office duties with increased independence and proficiency.
• Support or independently handle routine and basic healthcare services to support clinic operations.

Benefits

• The employer describes its benefits as designed to support employees and their families in staying well, growing professionally, and achieving financial security; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed