Patient Care Coordinator

Evara Health•Clearwater, FL

About The Position

Evara Health is a mission-driven, team-based healthcare organization with 17 local centers and mobile health units. The Patient Care Coordinator supports appointment scheduling and tracking, care coordination, documentation, regulatory compliance, and customer service for patients receiving medical and behavioral health services. The role also supports the Prevention Case Manager, helps connect patients with resources addressing Social Determinants of Health, collaborates with colleagues, and assists with organizational goals as needed. This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.

Requirements

  • High school diploma or GED.
  • A Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse is required.

Nice To Haves

  • Bachelor’s degree in health or a related field.
  • Two years of professional experience in a health or behavioral health practice.

Responsibilities

  • Schedule and monitor medical and behavioral health appointments, track patient progress, and support provider tasks and orders.
  • Assist the Prevention Case Manager with patient care coordination, follow-up, and addressing barriers to treatment.
  • Process and manage patient records, referrals, and provider orders, including scanning, faxing, and routing documents.
  • Adhere to policies and regulatory requirements while maintaining high-quality patient interactions.
  • Facilitate connections to resources that address Social Determinants of Health.
  • Collaborate with colleagues, provide mentorship, and support organizational goals as needed.

Benefits

  • 15 days of paid time off, with an option to cash out unused days.
  • 10 paid holidays and an additional day off for the employee’s birthday.
  • Free gym membership.
  • Education assistance programs, including up to $1,500 per year for trainings, certifications, or formal education.
  • Opportunities to advance within leadership or other roles.
  • Professional development through continuous learning.
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