Patient Care Coordinator

Specialty1 Partners•Newark, DE

18d•$20 - $25•Onsite

About The Position

Omega Endodontics in Newark, Delaware, is seeking a Patient Care Coordinator for its busy specialty dental practice. The coordinator handles administrative and front-office duties, creating a welcoming and positive experience for patients and visitors while managing multiple tasks. The role includes welcoming patients, maintaining patient records and files, answering and directing calls, managing email, and keeping the front desk tidy and supplied. The coordinator may also help facilitate other office responsibilities as needed. Pay is based on experience, with a stated base pay range of $20–$25 USD. The practice describes its team as working together to improve the patient care experience and clinical results. It aims to provide an environment where employees from all backgrounds are valued and supported, with a culture of continuous learning and support for team members at work and beyond.

Requirements

At least 1 year of experience as a front desk representative or in a similar role.
Marketing experience.
Familiarity with office machines such as fax machines and printers.
Strong communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Customer service orientation.
High school diploma.
Desire to help patients.
Ability to sit and stand for extended periods.
Ability to operate standard office equipment.
Ability to safely assist patients in and out of chairs or treatment areas.
Ability to maintain clinical positioning for extended periods.
Ability to work around medical equipment and instruments.
Ability to adhere to OSHA and infection-control standards.
Ability to perform repetitive hand and wrist movements.
Ability to respond quickly in emergency situations.

Responsibilities

Welcome patients to the dental office and help them feel comfortable and valued.
Maintain accurate patient records, updates, and files.
Answer incoming calls, redirect calls, and take messages.
Check, sort, and forward emails.
Keep the front desk tidy, presentable, and stocked with necessary materials.
Handle complaints and provide accurate information.
Help coordinate other office responsibilities as needed.