Patient Care Coordinator

Westfield Pediatric Dental Group•Westfield, NJ

70d•$20 - $25•Onsite

About The Position

Westfield Pediatric Dental Group is looking for a warm, organized, and patient-focused Patient Care Coordinator to join our growing team in Westfield, NJ! In this role, you'll be the friendly face and voice that families trust as they navigate their child's dental care journey. If you love working with people and thrive in a fast-paced healthcare environment, we want to hear from you!

Requirements

1+ years of experience in a dental front office setting preferred
Familiarity with dental insurance verification, billing, and claims processing
Proficiency with dental practice management software (CareStack, OpenDental preferred)
Exceptional communication and interpersonal skills, especially with children and families
Strong organizational skills with the ability to multitask in a busy environment
Compassionate, patient, and professional demeanor at all times
High school diploma or equivalent required; associate's degree or healthcare certification a plus

Nice To Haves

Associate's degree or healthcare certification a plus

Responsibilities

Greet and check in patients and families, ensuring a welcoming and positive front office experience
Schedule, confirm, and manage patient appointments using dental practice management software
Verify dental insurance eligibility and process claims, authorizations, and billing inquiries
Collect co-pays, process payments, and maintain accurate patient account records
Communicate treatment plans and financial options clearly to parents and guardians
Coordinate with clinical staff to ensure smooth patient flow throughout the office
Respond to phone, email, and portal inquiries in a timely and professional manner