Patient Care Coordinator

GPS Dental•Portland, OR

20d

About The Position

Timber Dental - Downtown is seeking an experienced, patient-focused Patient Care Coordinator for its front office. The role is suited to someone with dental or healthcare front office experience who can work in a fast-paced environment and deliver an exceptional patient experience. The schedule is Tuesdays, Wednesdays, and Thursdays from 7:30 a.m. to 5:00 p.m. The coordinator welcomes and checks in patients, manages calls and appointments, maintains accurate patient records, verifies insurance, processes payments, and supports patient flow and the clinical team. The role also includes following up with patients and maintaining an organized, efficient front office. Compensation is hourly and based on experience.

Requirements

Experience with insurance verification and patient scheduling is required.
Strong communication and interpersonal skills.
High attention to detail and organizational skills.
Ability to multitask and work efficiently in a team environment.
Positive attitude and strong customer service mindset.

Nice To Haves

At least one year of experience in a dental or healthcare front office role is preferred.
Familiarity with practice management software is a plus.

Responsibilities

Greet and check in patients, ensuring a welcoming and professional experience.
Answer phones and manage appointment scheduling to maintain a productive schedule.
Verify patient information and maintain accurate records.
Perform insurance verification and provide basic benefit breakdowns to patients.
Collect co-pays and balances and process patient payments.
Coordinate patient flow and support the clinical team as needed.
Follow up with patients regarding appointments and treatment.
Maintain an organized and efficient front office environment.