Patient Care Coordinator

Keplr Vision•Fernley, NV

About The Position

Pritchett Eye Care in Fernley is seeking a friendly, professional, and detail-oriented Patient Care Coordinator for a dynamic, customer-facing role. The coordinator serves as a first point of contact for patients, creating a welcoming atmosphere and helping provide quality care throughout their interactions. The employer is willing to train the right person and highlights opportunities for career growth and advancement in healthcare.

Requirements

  • At least 1 year of customer service experience.
  • Strong communication skills and the ability to interact professionally and courteously with patients.
  • Basic computer skills, comfort with technology, and the ability to learn new systems quickly.
  • A positive, can-do attitude and the ability to stay organized under pressure.

Nice To Haves

  • Healthcare experience is a plus but is not required.

Responsibilities

  • Assist patients with scheduling and inquiries by phone.
  • Greet and check in patients warmly and professionally.
  • Manage front desk tasks efficiently and with attention to detail.
  • Support smooth patient flow through effective time management and multitasking.

Benefits

  • Career growth opportunities and a path for advancement through promotion from within.
  • Opportunities to grow into leadership roles or specialize in other areas of healthcare.
  • A supportive, team-oriented environment where contributions are valued and growth is encouraged.
  • Training for the right person.
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