Patient Care Coordinator (Marlton, NJ)

Ennoble Care • Marlton, NJ

7d • Onsite

About The Position

Ennoble Care is seeking an experienced, full-time Patient Care Coordinator to work on-site at its Marlton, New Jersey office. The coordinator helps ensure high-quality care by working with clinicians, staff, patients, families, and partner facilities to support healthcare goals and maintain communication. The role includes managing individual care providers, scheduling, and supporting caregivers and families. The position requires frequent phone contact, careful documentation, organization, compassion, and the ability to work effectively in a fast-paced environment.

Requirements

• Must be comfortable speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic toward patients and demonstrate exceptional customer service.
• Ability to take accurate notes and document each task in a timely manner.
• Ability to multitask across different patients and workstreams while remaining organized and efficient with time.
• Ability to thrive in a fast-paced environment.
• Must be able to work full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., on-site in Marlton, New Jersey.
• Proficiency with computers, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and care principles.
• Must pass a drug screen and background check, maintain a positive attitude, adapt positively to change, be a team player, and be willing to continuously learn new skills.

Responsibilities

• Complete individualized patient care plans and provide care management and coordination through Ennoble Care’s electronic medical record system.
• Contact patients frequently to provide care coordination and support, and to manage compliance with care management programs.
• Accurately document all verbal and written client communications.
• Communicate patient emergent needs or life-threatening episodes to the Primary Care Clinician or designee and help ensure care plans are comprehensive and accurate.
• Keep the Team Supervisor informed of issues related to care plans and known or perceived concerns.
• Work across organizational areas to meet the needs of patients, family members, and partner facilities.
• Use technology including secure email, the telephone system, and electronic medical records.
• Follow documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
• Provide excellent customer service and contribute positively and constructively to the department team.
• Operate a computer, telephone, copy machine, and other office equipment as needed.

Benefits

• Medical, dental, vision, and supplementary benefits, including life insurance, short- and long-term disability, flexible spending accounts for medical and dependent care, accident, critical illness, and hospital indemnity coverage.
• Paid time off.
• Paid office holidays.
• Paid sick time.
• 401(k) with up to 3% company match.
• Referral program.
• Payactiv pay-on-demand access to earned wages.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed