Patient Care Coordinator

GPS Dental•Portland, OR

About The Position

Timber Dental – East Burnside is seeking an experienced, patient-focused Patient Care Coordinator to join its collaborative, welcoming team. The role is suited to someone with at least one year of experience in a dental or healthcare front office who is comfortable in a fast-paced environment and committed to providing an exceptional patient experience. The coordinator supports patients and the clinical team while helping the front office run efficiently. The schedule is four days per week, from 7:30 a.m. to 5:15 p.m. The day off will be discussed during the interview process. Compensation is based on experience. The employer describes the workplace as supportive and team-oriented, with opportunities for continued growth and development.

Requirements

At least one year of experience in a dental or healthcare front office role.
Strong communication and interpersonal skills.
High attention to detail and organizational skills.
Ability to multitask and work efficiently in a team environment.
Positive attitude and strong customer service mindset.

Nice To Haves

Experience with dental insurance verification and patient scheduling is preferred.
Familiarity with practice management software is a plus.

Responsibilities

Greet and check in patients, providing a welcoming and professional experience.
Answer phones and manage appointment scheduling to maintain a productive schedule.
Verify patient information and maintain accurate records.
Verify insurance and provide patients with basic benefit breakdowns.
Collect co-pays and balances and process patient payments.
Coordinate patient flow and support the clinical team as needed.
Follow up with patients regarding appointments and treatment.
Maintain an organized and efficient front office environment.