Patient Care Coordinator/Scheduler

Critical Care Pulmonary and Sleep Associates • Lakewood, CO

62d • $19 - $23 • Onsite

About The Position

Critical Care, Pulmonary and Sleep Associates (CCPSA) is a multispecialty private physician practice that has provided critical care, pulmonary, and sleep medicine services to the Denver metro area for over 40 years. Its team of more than 30 board-certified physicians and clinical and administrative staff serves hospital ICUs and outpatient clinics across Colorado’s Front Range. CCPSA describes its culture as focused on excellence in patient-centered care, teamwork, and collaboration.

The Patient Care Coordinator is an administrative support role on the Clinic Staff Team. The position primarily handles clinic scheduling and frontline communication while helping ensure smooth day-to-day operations.

Requirements

• High school diploma or GED.
• Medical office front desk experience.
• Patient-centered focus.
• Maintain patient confidentiality in accordance with HIPAA requirements.
• Knowledge of medical terminology.
• Typing speed of at least 50–80 WPM with excellent accuracy.
• Proficiency in Microsoft Office and EMR systems.
• Excellent verbal and written communication skills.
• Ability to drive between clinic locations for meetings.
• Ability to sit for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to talk, listen, and speak clearly on the telephone.
• Ability to safely and successfully perform essential job functions consistent with applicable ADA, FMLA, and other federal, state, and local standards, including meeting productivity standards.

Responsibilities

• Contact patients to schedule new-patient and follow-up appointments.
• Manage patient referrals and contact primary care providers regarding referrals as needed.
• Check patients in and out for appointments.
• Verify patient insurance information and coverage.
• Collect patient payments at the point of service.
• Prepare charts for new and follow-up patients.
• Set up patient follow-up reminder recalls in the EMR.
• Manage incoming and outgoing fax communications.
• Answer incoming calls, return voicemails, and route calls to appropriate staff.
• Schedule hospital procedures as needed, including bronchoscopy, E-BUS, and thoracentesis.
• Obtain patient medical records as needed.
• Assist patients with web portal login information.
• Perform other duties as assigned by Clinic Leadership.

Benefits

• Competitive pay.
• Benefits effective on the date of hire, with no waiting period.
• Comprehensive medical benefits; the company covers 80–85% of the individual or family premium.
• Dental and vision benefits at no cost to the employee; the company covers 100% of the individual or family premium.
• Life and AD&D benefits.
• Optional additional life and disability insurance at group discounts.
• Paid time off and holiday pay.
• 401(k) benefits with a company contribution after the eligibility period.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED