Patient Care Coordinator I

PHOENIX PHYSICAL THERAPY•Parker, CO

1d•$20 - $22•Onsite

About The Position

The Patient Care Coordinator I serves as an initial point of contact in a clinic, performing patient check-in and check-out, scheduling appointments, and preparing and maintaining the clinic’s equipment and physical environment. The role also assists with patient care and supports clinic operations while maintaining compliance and confidentiality and promoting the organization’s mission and philosophy. The position is based at MSO Parker CO in Parker, Colorado, and is full-time. The listed hourly salary range is $19.50–$21.50. Phoenix Physical Therapy states that it is an equal opportunity employer committed to a diverse workforce and fair employment practices.

Requirements

High school diploma or GED.
Current CPR certificate.
Ability to communicate effectively and professionally with a wide variety of people.
Strong organizational skills, attention to detail, and accuracy.
Ability to follow directions.
Proficiency with Microsoft Word and strong data-entry skills with EMR systems.
Ability to handle multiple tasks in a very busy environment.
Physical ability to use a phone, keyboard, and mouse regularly; keep numbers in correct order consistently; and occasionally stoop, kneel, crouch, or lift up to 50 pounds.
Ability to sit consistently for many hours; more than 50% of the workday is spent seated at a desk.

Nice To Haves

Associate degree or college-level business courses preferred.
0–2 years of experience in a medical office, customer service, or another related business.

Responsibilities

Greet patients and visitors courteously and in a friendly manner.
Oversee clinic cleanliness and inventory.
Maintain safety and sanitary requirements.
Assist with treatment-room setup and with clinic supervision and safety.
Answer phones and relay messages.
Schedule and remind patients about services to help ensure their treatment goals are met.
Perform insurance verification.
Meet with patients on their first visit to ensure all necessary paperwork is completed.
Collect patient co-payments, co-insurance, and deductibles at each office visit.
Process credit card payments.
Ensure procedure codes are accurately entered into the EMR.
Maintain patient confidentiality in accordance with PHOENIX company guidelines.
Conduct end-of-day procedures as outlined in the company procedure manual.
Perform other office support work as needed.
Maintain a safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
Perform other duties as assigned.