Patient Care Coordinator I - 001

All About Eyes•Bloomington, IL

About The Position

This is a customer-facing position providing high-quality client service and patient care at the practice. The role includes communicating with patients, coordinating appointments, welcoming patients, managing check-in and check-out, and completing front desk administrative tasks. Experience is preferred, but the practice is willing to train candidates with strong customer service skills and a desire to learn. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • A positive, professional, and personable manner.
  • Excellent time-management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • At least 1 year of experience.

Responsibilities

  • Speak with patients by phone.
  • Schedule appointments.
  • Greet patients.
  • Check patients in and out.
  • Perform front desk administrative duties.
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