Patient Care Associate

Mass General Brigham•Cambridge, MA

3d•$21 - $27•Onsite

About The Position

Join Spaulding Rehabilitation Network, a rehabilitation hospital recognized for patient recovery, innovation, compassionate care, clinical excellence, rehabilitation research, and patient outcomes. As a Patient Care Assistant (PCA), you will help patients regain independence and achieve their recovery goals while working alongside an interdisciplinary team in a collaborative environment that supports learning and professional development. The organization offers opportunities for growth through hands-on experience, mentorship, tuition reimbursement, and pathways into nursing and other clinical careers. Under the direction of licensed personnel, the PCA assists patients with activities of daily living, including bathing, dressing, and eating, and helps measure temperature, blood pressure, pulse, and respiration. The role also involves a range of patient-care and clinical tasks, documentation, equipment and room preparation, and communication with patients, visitors, and care team members.

Requirements

Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient or customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency sufficient to work efficiently with electronic medical records.

Nice To Haves

High school diploma or equivalent preferred.
Basic Life Support (BLS) certification preferred.
Nationally certified Medical Assistant credential preferred.
One to two years of experience in patient care or elder care preferred.

Responsibilities

Perform and document assigned patient-care duties and clinical functions, including point-of-care procedures, vital signs, EKGs, bathing and other hygiene needs, patient transfers and ambulation, one-to-one safety observation, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
Set up food trays and assist patients with eating and feeding as needed.
Ensure patient rooms are appropriately stocked, equipped, and cleaned as needs and patient volumes change.
Retrieve, set up, and clean equipment between patient uses, and report malfunctioning equipment according to organizational policy.
Assist with patient admissions and discharges.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and patient condition.
Foster a positive, collaborative team environment that promotes teamwork and professional growth.