Patient Care Associate

Mass General Brigham•Boston, MA

10d•$22 - $27•Onsite

About The Position

The Patient Care Associate works under the direction of licensed personnel to assist patients with activities of daily living, including bathing, dressing, and eating, and to measure vital signs such as temperature, blood pressure, pulse, and respiration. The role supports patient recovery and independence as part of an interdisciplinary care team at Spaulding Nursing and Therapy Center Brighton. The position performs and documents assigned patient-care and clinical tasks, supports nursing staff and physicians with examinations and treatments, helps maintain patient rooms and equipment, and assists with admissions and discharges. The associate communicates with patients, visitors, and care team members, reports patient-care concerns to nursing staff, and contributes to a collaborative team environment.

Requirements

Nursing Assistant [Certified Patient Care Technician] credential from the National Center for Competency Testing (NCCT) is required.
One to two years of experience with patient care or medical assisting in a hospital or healthcare setting is required.
Strong ability to provide empathetic, patient-centered care while respecting patient dignity and privacy.
Ability to accurately monitor and document patient information and promptly report changes or concerns.
Excellent interpersonal skills for communicating with patients, families, and the healthcare team.
Ability to perform physically demanding tasks, including lifting and moving patients and standing for extended periods.
Collaborative mindset and ability to work efficiently with nursing staff and other healthcare professionals.
Ability to respond to patient needs and concerns with resourcefulness and initiative.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Perform and document assigned patient-care and clinical duties, including point-of-care testing, vital signs, EKGs, bathing and sanitary care, patient transfers and ambulation, 1:1 safety observation, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, output, and blood glucose results in the Electronic Health Record.
Assist patients with meal-tray setup, eating, and feeding as needed.
Stock, equip, and clean patient rooms according to needs and patient volumes.
Retrieve, set up, and clean equipment between patient uses; report malfunctioning equipment according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new Patient Care Associate team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and changes in patient condition.
Promote a positive, collaborative team environment that supports teamwork and professional growth.