Patient Care Associate

Heritage Imaging•Durango, CO
•$20 - $25•Onsite

About The Position

Heritage Imaging is seeking a compassionate, customer-focused Patient Care Associate (PCA) to support MRI and CT operations and provide an exceptional patient experience. The role works closely with technologists, patients, physicians, and healthcare facilities to help maintain a safe, efficient, patient-centered imaging environment. The Patient Care Associate assists with patient preparation and imaging procedures, supports patient check-in, positioning, and transport, and helps maintain the readiness and organization of the mobile imaging unit. The role follows MRI safety, patient screening, HIPAA, facility, company, and regulatory requirements. The position is part-time, based at Common Spirit Mercy Medical in Durango, Colorado, with a Monday–Tuesday schedule. The listed pay range is $20–$25 per hour. Heritage Imaging provides mobile diagnostic imaging solutions, including MRI, PET, and CT rental services, to hospitals, clinics, and healthcare practices across the United States. The company provides equipment, technologists, and ongoing support, serving more than 30,000 patients annually. The company describes its culture as collaborative and employee-focused, with autonomy, support from leadership and colleagues, and opportunities for career advancement through training, mentorship, and development. Pre-employment requirements include a background check and drug screen.

Requirements

  • Current CPR certification or ability to obtain certification upon hire.
  • Experience with IV starts or willingness to learn.
  • Proficiency with basic computer applications, including Microsoft Office 365.
  • Ability to stand and walk for extended periods.
  • Ability to assist patients with mobility needs.
  • Ability to lift and move up to 25 pounds as needed.

Nice To Haves

  • One year of medical assistant experience is preferred.
  • Experience in healthcare, patient care, medical office, or customer service environments is preferred.
  • Experience working with MRI, CT, radiology, or related healthcare services is a plus.

Responsibilities

  • Welcome and support patients throughout their imaging visit.
  • Explain procedures and help ensure a positive patient experience.
  • Assist with patient check-in, positioning, and transport.
  • Support MRI workflows under the direction of imaging technologists.
  • Maintain mobile imaging unit readiness and organization.
  • Follow safety protocols and site-specific procedures.
  • Adhere to MRI safety, patient screening, and HIPAA requirements.
  • Support patient safety and emergency response procedures.
  • Follow company policies, facility guidelines, and regulatory standards.

Benefits

  • 401(k) with employer match after 90 days.
  • PTO begins accruing immediately, with no waiting period.
  • Paid holidays.
  • Ongoing training, mentorship, and development opportunities.
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