Patient Care Associate - Emergency Room

Mass General Brigham•Salem, MA

2d•$21 - $25•Onsite

About The Position

Under the direction of a registered or licensed nurse, the Patient Care Associate is a member of the interdisciplinary health care team and assists with clinical support functions to promote a safe, compassionate patient care environment. The role performs patient care-related duties and clinical functions as assigned, supports nurses and physicians with examinations and treatments, maintains patient rooms and equipment, collects specimens, documents patient information, and communicates with nursing staff about patient care and condition. The position is onsite at North Shore Medical Center, Inc., with a day shift and 24 scheduled hours per week.

Requirements

Healthcare experience of 1–2 years required.
Demonstrated knowledge of medical terminology required.
Demonstrated typing skills and computer experience required.
Good interpersonal, organizational, oral, and written communication skills required.
Ability to multitask and handle stress and crisis situations effectively.
Ability to lift and transport patients safely using appropriate physical techniques and Safe Patient Handling Guidelines.

Nice To Haves

High school diploma or equivalent preferred.
Basic Life Support (BLS) certification preferred.
Licensed Nursing Assistant credential in New Hampshire (LNA) preferred.

Responsibilities

Perform and document assigned patient care and clinical functions, including point-of-care procedures, vital signs, EKGs, bathing and sanitary needs, transfers, ambulation assistance, and feeding.
Assist registered nurses and physicians with examinations and treatments as required.
Ensure patient rooms are stocked, equipped, and cleaned appropriately as needs and patient volumes change.
Collect specimens and document appropriate information.
Retrieve and set up equipment, clean equipment between patient use, and report malfunctioning equipment according to organizational policy.
Document patient information, including height, weight, food and fluid intake, output, and blood glucose results.
Assist patients with food tray setup and eating when necessary.
Communicate effectively and promptly with nursing staff about patient care issues and patient condition.
Receive and direct medical staff, personnel, patients, and visitors.