About The Position

Mercy is hiring a Patient Care Associate (PCA) for its Critical Care team. Under the direction of an RN or LPN, the PCA assists with individualized patient care to help patients reach their highest level of wellness. The role provides direct patient care and support to patients and clinical staff in a fast-paced critical care environment. PCAs perform designated clinical procedures and non-clinical support tasks, working cooperatively with others as part of a team. Candidates without qualifying healthcare experience must complete Mercy’s 175-hour training program, which meets state Department of Health and Senior Services requirements. Training is part of new-hire orientation and must be completed within 90 days of hire to remain in the PCA position. Basic Life Support (BLS) certification is required within one month of hire, and Mercy PCA competencies must be completed within three months of hire. Mercy promotes training, development, and career advancement. The posting also announces an open interview event on November 10 and 11 from 2:00 PM to 5:00 PM, with check-in at the main hospital entrance lobby. Interviews and shadowing will be conducted on the spot.

Requirements

  • Meet one of the listed education or eligibility requirements: high school diploma or GED; CNA or CPCT/CPTC certification; current enrollment in a healthcare career program through a high school curriculum; being at least 18 years old and eligible for Mercy’s UAP Training Program; or being a current Mercy co-worker.
  • No previous experience is required.
  • Candidates without qualifying healthcare experience must complete Mercy’s 175-hour training program within 90 days of hire.
  • Obtain Basic Life Support (BLS) certification within one month of hire.
  • Complete Mercy PCA competencies within three months of hire.
  • Ability to push, pull, and/or lift up to 50 pounds on a regular basis.
  • Ability to stand and walk for extended periods throughout each shift.
  • Ability to grip, reach, bend, kneel, twist, and squat while performing patient care duties.

Responsibilities

  • Assist patients with daily care activities.
  • Support nurses and other healthcare professionals in delivering patient care.
  • Monitor and report changes in patient condition.
  • Assist with patient mobility, positioning, hygiene, and comfort measures.
  • Maintain a safe and healing environment for patients and families.
  • Perform delegated patient care tasks in accordance with Mercy policies and state regulations.
  • Perform designated clinical procedures and non-clinical support tasks essential to patient care.
  • Work cooperatively with others as part of a team.

Benefits

  • Medical, dental, and vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32 or more hours per pay period
  • Competitive compensation
  • Training and development
  • Career advancement and growth opportunities
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