Palliative Care Coordinator - Mercy Springfield

Mercy•Springfield, MO

About The Position

The Palliative Care and Hospice Coordinator coordinates patient care within Mercy’s Hospice and Palliative Care program, including the outpatient clinic, consult service, inpatient hospice unit, and outpatient hospice. The coordinator supports quality care and program compliance by participating in care management rounds and interdisciplinary meetings, assessing patient eligibility, conducting concurrent care reviews, and applying relevant hospice and palliative care policies and regulations. The role also involves working toward and/or maintaining Joint Commission certification, effectively using Epic, and maintaining knowledge of Medicare and Medicaid regulations, state licensing requirements, hospice Conditions of Participation, Joint Commission and state standards, Quality Standards, QAPI, Medicare Compliance, and standards of practice for hospice and palliative care.

Requirements

Associate's degree in nursing.
Current RN license in the hiring state and/or compact licensure for the state in which nursing duties are performed; must meet all state board of nursing requirements.
Basic Life Support certification or successful completion of the course within 30 days of hire.
Proficiency in conducting patient assessments and developing care plans.
Strong understanding of pain management and symptom control techniques.
Familiarity with Medicare and Medicaid regulations, state licensing regulations, and Joint Commission standards.
Excellent communication and interpersonal skills for interacting with patients, families, and healthcare teams.
Strong organizational and time-management skills, including the ability to handle multiple tasks and prioritize effectively.
Ability to work collaboratively in an interdisciplinary team environment.
Proficiency with electronic health record systems.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Three years of experience in a clinical setting, preferably in acute care, long-term care, home health, hospice, or palliative care.
HPNA Certification in Hospice and Palliative Care.
Epic experience.
In-depth knowledge of Hospice and Palliative Care practices, policies, and regulations.
Understanding of Quality Standards, Quality Assessment and Process Improvement (QAPI), and ethical billing practices.
Ability to perform clinical procedures relevant to palliative and hospice care.

Responsibilities

Coordinate patient care across the outpatient clinic, consult service, inpatient hospice unit, and outpatient hospice.
Attend care management rounds and interdisciplinary meetings.
Assess patient eligibility and conduct concurrent care reviews.
Understand and apply Hospice and Palliative Care policies and regulations.
Work toward and/or maintain accreditation through Joint Commission certification.
Ensure service quality.
Use the Epic system effectively.
Maintain knowledge of Medicare and Medicaid regulations, state licensing regulations, hospice Conditions of Participation, Joint Commission and state standards, Quality Standards, QAPI, Medicare Compliance, and hospice and palliative care standards of practice.