Patient Care Associate York St MICU & SDU
About The Position
The Patient Care Associate supports patient care under the supervision of the Patient Services Manager and the direction of the Clinical Nurse. The role performs direct and indirect patient care activities that contribute to comprehensive care, including selected tasks to help the nurse assess, plan, and evaluate patient needs, treatment, and responses. Duties also include technical tasks and selected treatments or procedures that support safe and efficient care. The associate supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. The role is expected to provide exemplary customer service to patients, families and friends, physicians, staff, and support department personnel; follow the “I Am YNHH” service excellence pledge; and promote a positive work environment.
Requirements
- A high school diploma or GED.
- CNA certification or an educational equivalent, such as Medical Assistant, Phlebotomy Technician, or Student Nurse who has completed one semester of clinical experience.
- Either two years of relevant direct patient care experience as dictated by placement, or the stated qualifying education.
- Successful completion of the Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
- Ability to communicate effectively with patients, families, peers, and supervisor.
- Ability to prioritize and adjust work plans based on the needs of the patient, unit, and patient care team.
- Ability to accept direction and work as a member of a unified team.
- Current CPR certification.
- Ability to lift a minimum of 40 pounds.
- Ability to perform physical endurance and dexterity tasks required by placement and to use proper body mechanics consistently.
Nice To Haves
- Additional experience is preferred; the amount depends on placement.
Responsibilities
- Under the direction of the Clinical Nurse, performs assigned tasks to obtain and report information that assists with assessment, planning, and evaluation of patient needs, treatment, and response to treatment.
- Obtains and records vital signs as delegated by the RN.
- Performs technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
- Obtains a 12-lead ECG and continuous Lead II, entering correct patient information.
- Assists in patient care while considering the safety of relevant patient populations.
- Collaborates with the multidisciplinary team and offers suggestions for addressing patient and family needs, taking cultural and individual diversity into account.
- Communicates and interacts professionally with patients, families, and staff.
- Covers the Business Associate desk when the Business Associate is absent, under the direction of the Patient Services Manager or designee.
- Provides exemplary customer service and promotes a positive work environment in keeping with the organization’s patient- and family-centered care principles and service pledge.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
