Patient Care Associate Trainee

Mass General Brigham•Boston, MA
•$21 - $27•Onsite

About The Position

The Patient Care Associate Trainee works in the Emergency Department, a Level I Adult, Pediatric and Burn Trauma Center spanning the ground floor of three buildings and including pediatric and psychiatric areas. The role assists registered nurses with clinical and clerical functions, including phlebotomy, EKGs, patient transport, checking rooms and equipment, and helping patients with dressing and feeding. The team responds to patient requests promptly, safeguards confidentiality, monitors patient safety, and communicates respectfully. The position is per diem, onsite at 267 Charles Street, with a rotating shift.

Requirements

  • Effective customer service orientation and ability to interact with diverse groups of patients, staff, and providers.
  • Ability to solve basic patient and practice problems using interpersonal and communication skills, attention to detail, and organizational skills.
  • Ability to lift and transport patients safely using appropriate physical technique.
  • At the time of hire, be licensed, certified, or enrolled in an accredited Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT program; alternatively, be enrolled in a Nursing, Pre-Med, or PA undergraduate program and have completed at least one semester of patient care rotations.

Nice To Haves

  • Recent experience and/or training in clinical patient care.

Responsibilities

  • Assist registered nurses in the Emergency Department with a variety of functions.
  • Perform phlebotomy and EKGs.
  • Transport patients.
  • Check rooms and equipment.
  • Assist patients with dressing and feeding.
  • Perform some clerical functions.
  • Respond to patient requests in a timely manner.
  • Safeguard patient confidentiality and monitor patient safety.
  • Communicate respectfully with patients, staff, and providers.

Benefits

  • Shift differentials for evening, night, and weekend work.
  • Comprehensive benefits package, including travel discounts, MBTA subsidy, and health savings.
  • Employee perks.
  • Weekly pay.
  • 401(k).
  • Career advancement opportunities.
  • Premiums and bonuses as applicable.
  • Recognition programs.
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