Patient Care Associate Trainee

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The Patient Care Associate Trainee supports registered nurses in the Emergency Department, a Level I adult, pediatric, and burn trauma center. The department spans the ground floor of three buildings and includes pediatric and psychiatric areas. The role includes clinical support, patient transport, room and equipment checks, assistance with patient dressing and feeding, and some clerical work. Patient Care Associates are expected to respond promptly to patient requests, protect confidentiality, monitor patient safety, and communicate respectfully.

Requirements

• Effective customer service orientation and ability to interact with diverse groups of patients, staff, and providers.
• Ability to solve basic patient and practice problems using interpersonal and communication skills, attention to detail, and organizational skills.
• Ability to lift and transport patients safely using appropriate physical techniques.
• At the time of hire, be licensed, certified, or enrolled as a student in an accredited Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT program; alternatively, be enrolled in a Nursing, Pre-Med, or PA undergraduate program and have completed at least one semester of patient care rotations.

Nice To Haves

• Recent experience and/or training in clinical patient care.

Responsibilities

• Assist registered nurses with functions in the Emergency Department.
• Perform phlebotomy and EKGs.
• Transport patients.
• Check rooms and equipment.
• Assist patients with dressing and feeding.
• Perform clerical functions.
• Respond to patient requests in a timely manner.
• Safeguard patient confidentiality.
• Monitor patient safety.
• Communicate respectfully with patients, staff, and providers.

Benefits

• Shift differentials for evening, night, and weekend work.
• Comprehensive benefits package, including travel discounts, an MBTA subsidy, and a health savings account.
• Employee perks.
• Weekly pay.
• 401(k).
• Career advancement opportunities.
• Premiums and bonuses, as applicable.
• Recognition programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed