MGH Patient Care Assistant | Respiratory Acute Care - General Medicine

Mass General Brigham•Boston, MA

2d•$21 - $27•Onsite

About The Position

Mass General Brigham is hiring a full-time Patient Care Assistant (PCA) to work across the Respiratory Acute Care Unit (RACU) and General Medicine units, Bigelow 13 RACU and Bigelow 9 General Medicine. The joint eighteen-bed units care for patients requiring focused pulmonary care and patients with general medical diagnoses, including acutely ill and Level 1 Trauma patients transferred from emergency and intensive care units. The diverse patient population may require complex nursing care. Working under the direction of licensed personnel, the PCA assists patients with activities of daily living, including bathing, dressing, and eating, and measures vital signs. The position is onsite at 273 Charles Street, with a schedule of three 12-hour shifts per week, either 7 a.m.–7 p.m. or 7 p.m.–7 a.m., rotating holidays and weekends. Day-shift training is required after starting. This is a permanent, regular role.

Requirements

High school diploma or equivalent preferred.
Basic Life Support (BLS) credential.
National certification as a Certified Medical Assistant or as a Nursing Assistant/Patient Care Technician.
Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency sufficient to work with electronic medical records.

Nice To Haves

Zero to one year of experience working in patient care or elder care is preferred.
Full-time weekday availability and willingness to work rotating weekends is preferred.

Responsibilities

Perform and document assigned patient-care duties and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, one-to-one observation for safety, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the electronic health record.
Set up food trays and assist patients with eating and feeding as needed.
Keep patient rooms stocked, equipped, and appropriately clean as needs and patient volumes change.
Retrieve and set up equipment, clean it between patient uses, and report malfunctioning equipment according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and condition.
Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

Medical insurance
Dental insurance
Vision insurance
Tuition reimbursement
Shift differentials for evening, night, and weekend shifts
Paid time off
Subsidized MBTA pass (50% discount)
Childcare and emergency backup-care resources
Hospital-paid retirement plan
Tax-sheltered annuity plan
Employee discounts on tickets and passes for activities such as ski resorts, museums, and sporting events
Membership to the MGB Fitness Center