MGH Patient Care Assistant | Transplant Unit

Mass General Brigham • Boston, MA

4d • Onsite

About The Position

The Patient Care Assistant works under the direction of licensed personnel on the 21-bed Transplant Unit at Mass General Hospital in Boston. The unit cares for acutely ill organ transplant patients, including pre- and post-transplant recipients of kidney, pancreas, liver, heart, and lung transplants, as well as patients with allograft rejection, opportunistic infections, soft tissue infections, or other surgical needs. Patients range in age from 15 to over 70. The unit is HEPA-filtered and positively pressurized to help protect immunocompromised patients.

This onsite role provides assistance with activities of daily living and assigned clinical functions. The schedule is nights, with shifts of 7 p.m.–7 a.m. or 11 p.m.–7 a.m., mandatory weekend shifts each month, and rotating holiday coverage. The position is scheduled for 32 hours per week. Applicants able to provide weekday and weekend night coverage weekly will be strongly considered. Medical students taking a gap year who have patient care experience are encouraged to apply.

Requirements

• High school diploma or equivalent preferred; experience cannot be accepted in lieu of a degree.
• Experience working in patient care or elder care: 0–1 year preferred.
• Basic Life Support (BLS) credential.
• Certified Medical Assistant (National Certification) credential.
• Nursing Assistant/Patient Care Technician (National Certification) credential.
• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Computer proficiency to work efficiently with electronic medical records.

Nice To Haves

• Ability to provide weekday and weekend night coverage weekly is strongly preferred.
• Patient care experience for gap-year medical students is encouraged.

Responsibilities

• Perform and document assigned patient care and clinical duties, including point-of-care testing, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, one-to-one patient observation for safety, and phlebotomy.
• Assist registered nurses and physicians with examinations and treatments as required.
• Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
• Assist patients with meal tray setup, eating, and feeding as needed.
• Keep patient rooms stocked, equipped, and appropriately cleaned as needs and patient volumes change.
• Retrieve and set up equipment, clean it between patient uses, and report malfunctioning equipment according to organizational policy.
• Assist with patient admissions and discharges.
• Facilitate orientation of new Patient Care Assistant team members as directed.
• Interact effectively with patients, visitors, and other care team members.
• Communicate promptly and effectively with nursing staff about patient care issues and condition.
• Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

• Medical, dental, and vision insurance.
• Tuition reimbursement.
• Shift differentials for evening, night, and weekend shifts.
• Generous paid time off.
• Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital-paid retirement plan and tax-sheltered annuity plan.
• Employee discounts on tickets and passes for ski resorts, museums, and sporting events.
• Membership to the MGB Fitness Center.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED