Patient Care Assistant | Orthopedics/Medical unit | MGH

Mass General Brigham•Boston, MA

5d•$21 - $27•Onsite

About The Position

The Patient Care Assistant I works under the direction of licensed personnel on White 6, a 30-bed orthopedics and Oral Maxillofacial/Medical unit. The unit cares for patients undergoing elective total joint replacement and treatment for trauma and orthopedic oncology. This is a fast-paced clinical environment. The role is scheduled for night shifts from 11:00 p.m. to 7:00 a.m., three shifts per week, with every-other-weekend coverage and a rotating holiday schedule. The position requires availability for day and night shifts; day-shift training may be provided for up to 40 hours after starting. Applicants are preferably able to work autonomously on nights after training. The PCA assists patients with activities of daily living, including bathing, dressing, and eating, and supports clinical care by obtaining vital signs and performing other assigned patient-care duties. The position is onsite at 55 Fruit Street and is scheduled for 24 hours per week.

Requirements

Ability to understand and follow written and verbal instructions.
Knowledge of medical terminology.
Strong patient and customer service skills.
Ability to lift up to 35 pounds.
Proficient computer skills and ability to navigate electronic medical records efficiently.

Nice To Haves

High school diploma or equivalent preferred.
Basic Life Support (BLS) certification preferred.
Nationally certified Medical Assistant preferred.
Emergency Medical Technician – Basic (Massachusetts) preferred.
Nursing Assistant (LNA – Massachusetts) preferred.
Ability to work autonomously on nights after training.
Availability to provide day-shift training for up to 40 hours after starting.

Responsibilities

Perform and document assigned patient-care duties and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary care, transfers and ambulation assistance, 1:1 observation for patient safety, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit, or other drainage output, and blood glucose results in the Electronic Health Record.
Set up food trays and assist patients with eating and feeding as needed.
Keep patient rooms appropriately stocked, equipped, and clean as needs and patient volumes change.
Retrieve and set up equipment, clean it between patient uses, and report malfunctioning equipment according to organizational policy.
Assist with patient admissions and discharges.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and conditions.
Promote a positive, collaborative team environment that supports teamwork and professional growth.