MGH Patient Care Assistant | Transplant Unit
About The Position
The Patient Care Assistant works under the direction of licensed personnel on the Mass General Hospital Transplant Unit, a 21-bed special care unit in Boston serving acutely ill organ transplant patients. Patients include pre- and post-transplant recipients of kidney, pancreas, liver, heart, and lung transplants, as well as patients receiving treatment for rejection, infections, or other surgical needs. The unit is HEPA-filtered and positively pressurized to help protect immunocompromised patients. Patient ages range from 15 to over 70. The position assists patients with activities of daily living and performs assigned patient-care and clinical functions, including vital signs, point-of-care tasks, EKGs, phlebotomy, documentation, and support with mobility and observation. The role is onsite and scheduled for 32 hours per week on nights, with mandatory monthly weekend shifts and rotating holiday coverage. Weekday and weekend night availability is preferred.
Requirements
- High school diploma or equivalent preferred.
- Basic Life Support (BLS) credential.
- Certified Medical Assistant national certification.
- Nursing Assistant/Patient Care Technician national certification.
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to lift up to 35 pounds.
- Computer proficiency sufficient to work efficiently with electronic medical records.
Nice To Haves
- Zero to one year of experience working in patient care or elder care preferred.
- Availability to cover weekday and weekend night shifts weekly is strongly preferred.
- Gap-year medical students with patient-care experience are encouraged to apply.
Responsibilities
- Assist patients with activities of daily living, including bathing, dressing, eating, and other sanitary needs.
- Perform and document assigned patient-care and clinical functions, including point-of-care tasks, vital signs, EKGs, and phlebotomy.
- Transfer patients and assist with ambulation; provide 1:1 patient observation for safety when assigned.
- Assist RNs and physicians with examinations and treatments as required.
- Document patient height, weight, food and fluid intake, urine, stool, vomit or other drainage output, and blood glucose results in the Electronic Health Record.
- Set up food trays and assist patients with eating and feeding as needed.
- Ensure patient rooms are stocked, equipped, and cleaned appropriately as needs and patient volumes change.
- Retrieve and set up equipment, clean it between patient use, and report malfunctioning equipment according to organizational policy.
- Assist with admitting and discharging patients.
- Facilitate orientation of new PCA team members as directed.
- Interact effectively with patients, visitors, and other care team members.
- Communicate promptly and effectively with nursing staff about patient-care issues and condition.
- Promote a positive, collaborative team environment that supports teamwork and professional growth.
Benefits
- Weekly pay.
- Medical, dental, and vision insurance.
- Tuition reimbursement.
- Evening, night, and weekend shift differentials.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Childcare and emergency backup care resources.
- Hospital-paid retirement plan and tax-sheltered annuity plan.
- Employee discounts on tickets and passes for ski resorts, museums, sporting events, and other activities.
- Membership to MGB Fitness Center.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
