MGH Patient Care Assistant | Respiratory Acute Care - General Medicine
About The Position
The Patient Care Assistant works under the direction of licensed personnel to support patients with activities of daily living and assigned clinical care. This full-time position floats between the Respiratory Acute Care Unit and General Medicine, caring for acutely ill patients, including Level 1 Trauma patients and patients with complex medical needs. The role is based onsite and follows a rotating schedule of day or night shifts, three shifts per week, with rotating weekends and holidays. Day-shift training is required after starting. The units provide focused pulmonary and general medical care. The Patient Care Assistant supports patient comfort and safety, performs and documents assigned clinical tasks, helps maintain patient rooms and equipment, and communicates with patients, visitors, and members of the care team.
Requirements
- High school diploma or equivalent preferred; experience cannot substitute for a degree.
- Basic Life Support (BLS) credential.
- National Certified Medical Assistant credential.
- National Nursing Assistant/Patient Care Technician credential.
- Patient-care or elder-care experience of 0–1 year preferred.
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient and customer service skills.
- Ability to lift up to 35 pounds.
- Computer skills sufficient to work efficiently with electronic medical records.
Nice To Haves
- High school diploma or equivalent.
- 0–1 year of experience working in patient care or elder care.
- Full-time weekday availability and availability for rotating weekends.
Responsibilities
- Perform and document assigned patient-care and clinical tasks, including point-of-care testing, vital signs, EKGs, bathing and other sanitary care, patient transfers and ambulation, one-to-one safety observation, and phlebotomy.
- Assist registered nurses and physicians with examinations and treatments as required.
- Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
- Help patients with meal tray setup, eating, and feeding as needed.
- Keep patient rooms stocked, equipped, and appropriately clean as needs and patient volumes change.
- Retrieve, set up, and clean equipment between patient uses, and report malfunctioning equipment according to organizational policy.
- Assist with patient admissions and discharges.
- Facilitate orientation of new Patient Care Assistant team members as directed.
- Interact effectively with patients, visitors, and other care team members.
- Communicate promptly and effectively with nursing staff about patient-care issues and conditions.
- Contribute to a positive, collaborative team environment that supports teamwork and professional growth.
Benefits
- Weekly pay.
- Medical, dental, and vision insurance.
- Tuition reimbursement.
- Shift differential for evening, night, and weekend shifts.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Childcare and emergency backup care resources.
- Hospital-paid retirement plan and tax-sheltered annuity plan.
- Employee discounts on tickets and passes for ski resorts, museums, sporting events, and other activities.
- Membership to the MGB Fitness Center.
- Career advancement opportunities.
- Differentials, premiums, and bonuses as applicable.
- Employee recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
