Patient Care Assistant Neonatal Intensive Care Unit

Banner Health

1d•Onsite

About The Position

The Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the patient’s overall plan of care. The role collects and documents patient data in medical records and performs unit support functions that contribute to the efficient operation of the nursing department. In the Neonatal Intensive Care Unit, Patient Care Assistants may help nurses care for babies who are learning to feed and grow, support family-centered care, and cross-train as a health unit coordinator, technician, and formula technician. Technician duties include cleaning equipment and stocking bed spaces. Formula technician duties include preparing specialty formulas. This position works under supervision and is responsible for an assigned unit. It involves a fast-paced, sometimes stressful environment with a strong focus on customer service and interaction with staff, patients, families, and physicians. The posting describes a full-time day-shift schedule of three 12-hour shifts, 6:00 a.m. to 6:30 p.m., including every third Saturday and Sunday; however, the listing also identifies the work shift as night. The job offers an 18% night-shift differential and a flat $1-per-hour weekend-shift differential.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity; completion of an approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training, is also required.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience is preferred.
Completion of an approved unit secretary program is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements; document objective data and routine care, and assist with specimen transportation.
Recognize and report changes or abnormalities in patient health and response to treatment to a licensed professional, and communicate patient status to other caregivers.
Perform delegated procedures and use equipment according to demonstrated competencies, state scope of practice, and unit or facility policy; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies and support for unit-specific procedures under the direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, and keep charting forms and patient education materials accessible.
Assist with ordering patient specimens and may transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
In the NICU, assist nurses with babies who are learning to feed and grow, support family-centered care, clean equipment, stock bed spaces, and prepare specialty formulas after cross-training.