Patient Care Assistant - Key Whitman Rockwall

Key-Whitman Eye Center • Dallas, TX

4d

About The Position

The Patient Care Assistant manages day-to-day front desk operations to ensure quality patient care and uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Requirements

• High school diploma or GED.
• 1–3 years of healthcare reception-related experience.
• Excellent verbal and written communication skills.
• Ability to work independently and as a team player.
• Ability to work in a fast-paced environment.
• Attention to detail and time management skills.
• Knowledge of and compliance with HIPAA.

Nice To Haves

• CPR is desired, but not preferred.

Responsibilities

• Greet patients as they arrive at the office in a friendly and professional manner.
• Collect and verify patient data for accuracy and completeness.
• Create and sustain an accountable and inspired work environment where employees deliver exceptional customer service and patient care.
• Check patients in and out and schedule needed appointments.
• Direct patients, vendors, visitors, customers, and the general public as appropriate.
• Maintain accurate documentation in patients’ electronic medical records (EMR).
• Fax and request faxes of patient chart notes from satellite offices.
• Monitor patient flow and efficiently track patient wait times.
• Open daily patient accounting controls, post charges, and close controls.
• Schedule future appointments in accordance with policies and procedures.
• Maintain the waiting room environment, appearance, and patient comfort.
• Perform other duties as assigned by the supervisor.

Benefits

• Comprehensive health, dental, and vision insurance.
• Health Savings Account with an employer contribution.
• Life insurance.
• Paid time off (PTO).
• 401(k) retirement plan with a company match.
• Additional benefits are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED