About The Position

The Patient Care Assistant (PCA) works in the Burnet Emergency Department on a part-time night shift. Under RN supervision, the PCA provides approved care to assigned patients, assists with care interventions and activities of daily living, and may support one-on-one observation and patient transport. The role includes communicating patient status changes, documenting in medical records, maintaining a safe and organized environment, following infection-control and safety procedures, responding urgently to alarms, and providing clerical support. The PCA is expected to demonstrate Cincinnati Children's CARES behaviors and contribute to a positive experience for patients, families, visitors, and coworkers.

Requirements

  • High school diploma or equivalent.
  • Must meet one of the following: completion of a medical/surgical or equivalent clinical rotation from an ACEN-, CCNE-, or NLN CNEA-accredited institution; listing on the Ohio STNA registry or Ohio CNA registry (out-of-state CNAs must receive reciprocity within 180 days of hire); listing on the Ohio or National Emergency Medical Services Registry; one year of patient-care experience within the last three years; or successful completion after hire of the organization's Patient Care Assistant training program.
  • Training in cardiopulmonary resuscitation (CPR) and maintenance of certification.

Responsibilities

  • Provide approved care to assigned patients and assist with implementation of interventions under RN supervision.
  • Supervise and assist patients with activities of daily living and developmentally appropriate activities.
  • Assist coworkers after completing assigned duties.
  • Use crisis-control techniques and assist with de-escalating patients and visitors.
  • Assist with patient transport as requested and, as needed, one-on-one patient observation.
  • Demonstrate Cincinnati Children's CARES behaviors and provide extraordinary customer service to patients, families, visitors, and coworkers.
  • Report patients' current status and changes in condition on an ongoing basis and in shift-change summaries.
  • Complete timely documentation in the patient medical record and seek information or guidance when needed.
  • Discuss work-situation concerns with the Director or designee.
  • Keep work areas organized and safe, accessible, effective, and efficient for patients, families, visitors, and employees.
  • Comply with infection-control policies and procedures and follow safety procedures appropriate to children's ages and developmental levels.
  • Respond urgently to communication-system alerts and patient alarms.
  • Answer telephone calls according to CCHMC telephone etiquette.
  • Assemble charts, order patient supplies, and stock clerical supplies.
  • May assist with orientation and training of new employees.
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