Patient Care Assistant III

The Christ Hospital Health Network•OH, OH

About The Position

The Patient Care Assistant (PCA) III enhances the patient experience by ensuring comfort, safety, and culturally sensitive care in partnership with patients, families, and healthcare providers. All direct patient care is supervised and delegated by a Registered Nurse per Ohio Board of Nursing guidelines. The PCA III independently completes tasks, demonstrates critical thinking, and escalates concerns as needed. The role includes performing clinical tasks delegated by an RN, supporting unit leadership and staff development, promoting a safe environment, providing patient comfort and hygiene, and communicating with patients, families, and colleagues.

Requirements

  • At least 3 years of experience.
  • High school diploma.
  • AHA Basic Life Support for Healthcare Providers certification.
  • Direct patient care is supervised and delegated by a Registered Nurse in accordance with Ohio Board of Nursing guidelines.

Nice To Haves

  • Proficiency in Microsoft Office, PowerPoint, Excel, and EMR systems.

Responsibilities

  • Perform clinical tasks as delegated by the RN, including EKGs, phlebotomy, ostomy care, and obtaining urine specimens from Foley catheters.
  • Maintain patient confidentiality and act as a clinical expert on the unit.
  • Lead communication, foster collaboration, and proactively solve problems.
  • Mentor and precept new staff, support onboarding, and participate in unit councils, committees, and improvement initiatives.
  • Manage scheduling and patient workloads in partnership with leadership.
  • Ensure patient and unit safety, identify and address safety hazards, and implement solutions.
  • Provide patient comfort and hygiene, exemplify a high-quality patient experience, and model best practices for staff.
  • Orient patients and families, communicate unit and network updates, and lead process changes.
  • Apply emotional intelligence in all interactions.
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