Patient Care Administrative Support
About The Position
Beyond Pediatric Therapy is a multidisciplinary pediatric therapy practice dedicated to empowering children and families. Our team provides a wide range of services, including speech therapy, occupational therapy, physical therapy, feeding therapy, mental health counseling and early childhood education. We pride ourselves on fostering a positive, organized, and welcoming environment for both our clients and staff. As our practice continues to grow, we are seeking a dedicated and detail-oriented Office/Administrative Support professional to join our team and help manage the day-to-day operations of our busy office.
Requirements
- High school diploma or GED required.
- Strong organizational skills with the ability to multitask and prioritize.
- Excellent communication skills with a professional and welcoming demeanor.
- Strong attention to detail with excellent follow-through.
- Ability to work independently and as part of a collaborative team.
- Dependable, punctual, and comfortable working in a fast-paced environment.
Nice To Haves
- Previous experience in a medical office, therapy practice, or busy administrative setting preferred.
- Experience with data entry, scheduling software, and/or electronic health record (EHR) systems preferred.
- Experience in insurance verification, billing assistance, or prior authorization is a plus.
Responsibilities
- Checking patients in and out for appointments.
- Collecting copays and other payments at the time of service.
- Answering phones, responding to inquiries, and taking detailed messages.
- Scheduling and rescheduling patient appointments.
- Assisting with billing processes, including processing payments, assisting with invoicing, and tracking outstanding balances.
- Assisting with insurance verification and obtaining authorization for services.
- Managing referrals and assisting with intake coordination.
- Entering data accurately and efficiently into electronic health record (EHR) systems.
- Assisting therapists with administrative tasks such as copying, scanning, and preparing materials.
- Monitoring and maintaining front office supplies and ensuring the reception area is clean and organized.
- Providing support to clients and families by answering questions and guiding them through the check-in process.
Benefits
- 401(k) with matching
- Health, dental, and vision insurance
- Paid time off
- Opportunities for advancement
- Short-term disability and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
