Administrative Support

Government of Alberta•Red Deer, AB

2d•CA$50,071 - CA$63,356•Onsite

About The Position

As the Ministry of Forestry and Parks, we are responsible for fostering Alberta’s environmentally responsible forest management practices, including management of wildfires. We preserve our provincial parks for the recreation and enjoyment of Albertans. As well as enabling access to public lands for recreational and commercial purposes while prioritizing conservation. Forestry and Parks also manage public lands and balances sustainable rangelands and grazing leases for Alberta producers. The Forestry Division, within the Ministry of Forestry and Parks, works to enhance the economic, environmental, and social contributions of our forests and forested lands to Albertans. For more information about the Ministry of Forestry and Parks please visit our website at: https://www.alberta.ca/forestry-and-parks.

Requirements

High school diploma and two years of related experience.
Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook and Adobe Acrobat.
Working knowledge of departmental systems such as GRMS, CARS, LSAS, GLIMPS, EMS, and other electronic filing systems.
Experience with the FIRES (Fire Information Resource System) program, particularly for payroll and costing functions, with a focus on accurate data entry.
Understanding of general office procedures and familiarity with the Government of Alberta structure, enabling effective triaging of inquiries and information requests.
Strong interpersonal, communication, and active listening skills, with the ability to engage internal and external clients in a professional, courteous manner while meeting timelines.
Knowledge of financial processes, including Accounts Payable and revenue transaction processing.
Ability to maintain organized and accessible filing systems to support operational needs and audit requirements.
Valid Class 5 Driver’s License.
Willingness and ability to travel to nearby offices to provide operational coverage as required.
Possession of, or eligibility to obtain, a Commissioner for Oaths designation (required for some positions).

Responsibilities

Provide administrative support across multiple program streams, ensuring integrated delivery within the assigned area of responsibility, including fisheries and wildlife, air and water, contaminated sites, emergency response /management, regulatory approvals and compliance, public lands and rangeland management, Conservation Enforcement, and Forestry and F&W Enforcement.
Work collaboratively within a finance and administrative team while adhering to applicable ministry policies and procedures.
Act as a front-line key contact for external clients, including greeting and assisting Albertans at the reception counter and over the telephone.
Demonstrate a sound knowledge of departmental procedures and processes to respond to inquiries, assist clients, and provide accurate information.
Support service delivery by assisting with the issuance of licences and permits in accordance with departmental requirements.
Ensure professional, courteous, and effective communication with both internal and external clients to support smooth operations.
This role is critical to supporting integrated program delivery and providing high-quality administrative and client service within the ministry. Through effective communication, sound knowledge of departmental procedures and processes, and a collaborative approach, the Administrative Support contributes to efficient operations and a positive client experience for Albertans.